Skip to content

Contact Us

We're here to help with your SafeDeFi experience

Get in Touch

Whether you have questions about our platform, need technical support, or want to learn more about decentralized finance, our team is here to assist you.

Contact Information

Email Support

wecare@safedefi.com

Response time: 24-48 hours

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM UTC

Saturday - Sunday: Limited support

Response Times

General inquiries: 24-48 hours

Technical issues: 12-24 hours

Urgent matters: 4-8 hours

Frequently Asked Questions

How do I connect my wallet?

Click the "Connect Wallet" button and select your preferred wallet from the list. Follow the prompts to authorize the connection.

Is my crypto safe on SafeDeFi?

Yes, we never have access to your private keys. Your assets remain in your wallet under your control at all times.

What are the fees?

Platform fees are transparent and displayed before you confirm any transaction. Network fees vary based on blockchain congestion.

Send us a Message

Additional Resources

Help Center

Browse our comprehensive guides and tutorials.

Visit Help Center →

Community

Join our community for updates and discussions.

Join Community →

Documentation

Technical documentation for developers.

View Docs →